Beacon Safety Privacy Statement

Beacon Safety recognises the importance of your privacy and how important it is for us to protect your personal information.  

The purpose of this Privacy Statement is to outline how we collect, use, store and disclose your personal information to ensure we comply with our obligations under the Privacy Act 2020. By providing your personal information or using our services, you agree to our Privacy Statement.  If you provide information about any other person, then you must have authorisation from that person to do so.

This Privacy Statement may change from time to time, and we will post the updated statement on our website. These changes will take effect from the date we post it, so please ensure you review our Privacy Statement from time to time.

This Privacy Statement is subject to and should be read in conjunction with any other terms and conditions you agree to when using or signing up to any of our products or services.

Our privacy principles:

We collect personal information to provide the best possible service to you while you are visiting our website or through other interactions with us.

We are open about our reasons for collecting, using, and sharing personal information and we ensure they meet legal and legitimate business requirements.

We keep an eye on changes in the law and industry codes of practice which may impact privacy and we will update our approach to privacy if necessary

We only collect the personal information we require and if we need to use or share it for a different reason, we will do our best to let our customers know

We welcome feedback on the way we manage personal information

How do we collect and hold personal information about you?

The personal information we collect, and hold will depend upon the type of products and services we provide to you or obtain from you.  It may be contained in:

Information you give us when you request a product or service from us; and

Records of communications and other interactions you have with us (including telephone, email and online).

This information may include your name, address, telephone numbers, email address, bank account and credit card details, date of birth, identification information and organisation.

We may also collect aggregated data when you: 

Browse, interact with and/or purchase from our websites

Interact with our online marketing, advertising or social media content

This information does not identify you personally and is not linked to any personal information you have willingly provided us.

The personal information we request is generally optional, but if you choose not to provide personal information to us, we may not be able to fulfil your request or provide you with the product or service you require.  Sometimes, however, there are situations where we are required by law to collect certain personal information from you and, if this is the case, we will take reasonable steps to inform you of the law that imposes this requirement.

You will always have the option to opt in, to certain services and to opt out of those services at any stage.  This means you may change your mind at any stage about participating in any of our services.

What do we do with the personal information we collect and how it is used?

We collect this information to provide the best possible service to you while you are visiting our site or through other interactions with us. We will not hold your Personal Information for any longer than we are lawfully entitled to. To this end we may use the information that you provide for the following purposes:

To verify your identity if you need help with a forgotten password or you are having login problems with our services.

To process any transactions that you might make on our website.

To help provide any other services that you have requested.

To offer the most relevant information suitable to you and your interests.

To improve the content and operation of our website

To undertake debt collection and credit control functions.

For any marketing, promotional, publicity, direct marketing or market research that we might undertake.

For any other purposes for which you have given permission.

Who may we disclose your personal information with?

We may share your personal information to the following, persons, organisations, or agencies:

our advisers (including our accountants, auditors and lawyers)

our service providers, including IT service providers, web-hosting organisations, delivery companies, online advertising service providers, and e-marketing providers, billing and debt recovery providers and other companies who are responsible for parts of our product or service delivery.

suppliers and manufacturers.

government agencies; and

third parties if required by law or legal process.

What is a Cookie and how do we use them?

Cookies are small files that a website can send to your computer which can be stored on your hard drive (persistent cookies) or in memory (session cookies). Cookies store information about your preferences on a particular website and can remain on your computer once you have exited from that website.

Cookies allow us to:

Track general traffic patterns and on-site behaviour.

Recognise new and returning website visitors.

Measure and optimise our websites’ performance and the effectiveness of our online marketing initiatives.

Ensure that the most relevant content is being shown.

The information we typically collect using cookies when you visit our website include the following:

your computer’s IP address;

browser type;

any webpage you were visiting which diverted you to our website;

the pages within our website you visit; and

the time spent on those pages, items and information searched for on our website, access times and dates, and other statistics.

If you log into your account on our website, we may collect additional information such as your account name, account number, branch location, delivery context, shopping cart ID, number of items in the cart, value of items, and support number in order to provide you with personalised access to our website functionalities and for us to provide you with our products and services.

You can choose to decline cookies by making changes to your browser settings, but if you do so, your user experience may be affected, and you may not be able to take advantage of the full functionalities of our website.

For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org

Google Analytics

We use Google Analytics software to help measure traffic patterns to, from, and within our website. This service is used to anonymously aggregate website statistics such as number of page views, the number of visitors, time spent on our site, browser types, and common entry and exit points into and from the website.

All information is aggregated by Google Analytics and provided to us to help us better understand usage of our website – no individual visitors are identified. Google Analytics is a leader in the Internet industry and their systems have been adopted as an accepted website traffic measurement standard amongst major Internet sites.

You can learn more about

Google Analytics by visiting the following links.

http://www.google.com/intl/en_ALL/privacypolicy.html

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

What rights do you have in relation to your personal information which we hold?

We take reasonable steps to ensure the personal information we collect, use, and disclose is accurate, complete, and up to date. If you become aware of any errors in your personal information or change your personal details such as your name, address or contact details, please contact us at your earliest convenience. You can gain access to personal information that we hold about you.

You may also contact us to request us to stop using your personal information to contact you about our products and services.  You can contact us if you wish to obtain more information about the way we manage personal information about you, or if you are concerned that we may have breached our privacy obligations and wish to make a complaint.  If you make a complaint, we will endeavour to respond to and resolve your complaint promptly. 

For more information about privacy generally, or if your complaint is not resolved to your satisfaction, you may contact the Office of the Privacy Commissioner at www.privacy.org.nz.

How to contact us?

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or through our Wellington Office at 9B Seaview Road, Seaview, Wellington, 5010, New Zealand